Getting started

Logging in, navigating, searching, and understanding the dashboard in the Basenet staff app.

Nederlandse versie: /handleiding/aan-de-slag

What is this? This page gets you oriented the first time you log in to the staff app: what lives where, and where to start your day. The interface is in Dutch; on-screen names are quoted below.

How to log in

1. Open the link to the staff app that your firm sent you.
2. Enter your “E-mailadres” (email address) and “Wachtwoord” (password) and click “Inloggen” (log in).
3. You land on your “Dashboard”.

Forgot your password? Ask your firm administrator to re-invite your account via “Instellingen → Gebruikers” (settings → users).

Finding your way: the left rail

The left rail holds the main areas. Which ones you see depends on your role and permissions:

• “Dashboard” — your start page with your matters, hours, tasks, and deadlines.
• “Dossiers” (matters) — the cases you work on: see Matters.
• “Relaties” (relations) — clients, opposing parties, and contacts: see Relations.
• “Inkomende post” (incoming post) — the queue of documents still to be filed to a matter.
• “E-mail” — your mailbox inside Basenet.
• “Agenda” (calendar) and “Taken” (tasks) — see Calendar & tasks.
• “Termijnen” (deadlines) — firm-wide deadline control: see Deadlines.
• “Uren” (hours) and “Facturatie” (billing) — see Time & billing.
• “Rapportages” (reports) — see Reports.
• “Cliëntportaal” (client portal) — manage client access to the portal.
• “Instellingen” (settings) — firm defaults and personal preferences: see Settings.

How to search

1. Click the search field “Zoek overal…” (search everywhere) in the top bar.
2. Type a matter name, client name, matter number, or keyword.
3. Results are grouped (Dossiers, Relaties, Documenten, Taken, Termijnen, E-mail, Uren, Personen, Afdelingen). Click a result, or choose “Alle resultaten bekijken” (view all results) for the full search page.

You only see results you have permission for — search is “filtered on permissions”.

Starting your day: the dashboard

The dashboard shows widgets, each with an “Alles bekijken” (view all) button:

• “Mijn dossiers” — matters where you are the responsible or handling lawyer.
• “Mijn uren deze week” — hours written versus expected, with “Op schema” (on track) or “Achter op schema” (behind schedule).
• “Mijn taken” — your open tasks, with “Te laat” (overdue) flagged.
• “Aankomende termijnen” — the next upcoming deadlines with their check status (“Bevestigd” (confirmed) or “Wacht op dubbele controle” (awaiting second check)).
• “Te factureren & concepten” — draft invoices awaiting approval (visible with billing permissions only).
• “Recente activiteit” (recent activity) and “Meldingen” (notifications).

If an administrator is still setting up the firm, the dashboard also shows the setup card “Richt je kantoor in” — see Getting started: office setup.

How to log out

1. Click your name in the top right (the user menu, “Aangemeld als …”).
2. Choose “Uitloggen” (log out).

In the demo environment the same menu has “Wissel van persona” (switch persona), letting you view the app through the eyes of another demo role.