---
title: Getting started
description: Logging in, navigating, searching, and understanding the dashboard in the Basenet staff app.
---

> Nederlandse versie: [/handleiding/aan-de-slag](/handleiding/aan-de-slag)

**What is this?** This page gets you oriented the first time you log in to the staff app: what lives where, and where to start your day. The interface is in Dutch; on-screen names are quoted below.

## How to log in

1. Open the link to the staff app that your firm sent you.
2. Enter your **"E-mailadres"** (email address) and **"Wachtwoord"** (password) and click **"Inloggen"** (log in).
3. You land on your **"Dashboard"**.

Forgot your password? Ask your firm administrator to re-invite your account via **"Instellingen → Gebruikers"** (settings → users).

## Finding your way: the left rail

The left rail holds the main areas. Which ones you see depends on your role and permissions:

- **"Dashboard"** — your start page with your matters, hours, tasks, and deadlines.
- **"Dossiers"** (matters) — the cases you work on: see [Matters](/guides/matters).
- **"Relaties"** (relations) — clients, opposing parties, and contacts: see [Relations](/guides/relations).
- **"Inkomende post"** (incoming post) — the queue of documents still to be filed to a matter.
- **"E-mail"** — your mailbox inside Basenet.
- **"Agenda"** (calendar) and **"Taken"** (tasks) — see [Calendar & tasks](/guides/calendar-and-tasks).
- **"Termijnen"** (deadlines) — firm-wide deadline control: see [Deadlines](/guides/deadlines).
- **"Uren"** (hours) and **"Facturatie"** (billing) — see [Time & billing](/guides/time-and-billing).
- **"Rapportages"** (reports) — see [Reports](/guides/reports).
- **"Cliëntportaal"** (client portal) — manage client access to the portal.
- **"Instellingen"** (settings) — firm defaults and personal preferences: see [Settings](/guides/settings).

## How to search

1. Click the search field **"Zoek overal…"** (search everywhere) in the top bar.
2. Type a matter name, client name, matter number, or keyword.
3. Results are grouped (Dossiers, Relaties, Documenten, Taken, Termijnen, E-mail, Uren, Personen, Afdelingen). Click a result, or choose **"Alle resultaten bekijken"** (view all results) for the full search page.

![Search results grouped by type](/media/guides/getting-started-search.png)

You only see results you have permission for — search is "filtered on permissions".

## Starting your day: the dashboard

![The dashboard with its widgets](/media/guides/getting-started-dashboard.png)

The dashboard shows widgets, each with an **"Alles bekijken"** (view all) button:

- **"Mijn dossiers"** — matters where you are the responsible or handling lawyer.
- **"Mijn uren deze week"** — hours written versus expected, with "Op schema" (on track) or "Achter op schema" (behind schedule).
- **"Mijn taken"** — your open tasks, with **"Te laat"** (overdue) flagged.
- **"Aankomende termijnen"** — the next upcoming deadlines with their check status ("Bevestigd" (confirmed) or "Wacht op dubbele controle" (awaiting second check)).
- **"Te factureren & concepten"** — draft invoices awaiting approval (visible with billing permissions only).
- **"Recente activiteit"** (recent activity) and **"Meldingen"** (notifications).

If an administrator is still setting up the firm, the dashboard also shows the setup card **"Richt je kantoor in"** — see [Getting started: office setup](/guides/getting-started-office-setup).

## How to log out

1. Click your name in the top right (the user menu, "Aangemeld als …").
2. Choose **"Uitloggen"** (log out).

In the demo environment the same menu has **"Wissel van persona"** (switch persona), letting you view the app through the eyes of another demo role.
